Privacy Policy

Privacy Policy

This Privacy Policy describes how HostSlick collects, uses, and protects your personal data when you use our services and website.

1. Data Controller

HostSlick is responsible for the processing of your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect and process the following types of data:

• Personal information (name, address, email, phone number)
• Billing and payment data
• Account credentials and login activity
• Support tickets and communication history
• Server and service usage data (IP addresses, logs, traffic metadata)

3. Purpose of Data Processing

Your data is processed for the following purposes:

• Provision and operation of hosting services
• Billing and payment processing
• Customer support and communication
• Security monitoring and fraud prevention
• Compliance with legal obligations

4. Legal Basis

Processing of your personal data is based on:

• Contractual necessity (Art. 6(1)(b) GDPR)
• Legal obligations (Art. 6(1)(c) GDPR)
• Legitimate interests (Art. 6(1)(f) GDPR), such as service security and abuse prevention

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Billing data may be retained for statutory periods.

6. Data Sharing

Your data may be shared with:

• Payment providers for billing processing
• Data center and infrastructure providers
• Legal authorities where required by law

We do not sell personal data to third parties.

7. Cookies and Tracking

Our website may use cookies to improve user experience and ensure proper functionality. This includes session cookies and analytics tools. You can control cookie usage through your browser settings.

8. Security Measures

We implement technical and organizational measures to protect your data, including access controls, encryption, and monitoring systems.

9. Your Rights

Under GDPR, you have the following rights:

• Right of access to your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing

10. Contact

If you have any questions about this Privacy Policy or your data, please contact us at:
Email: support@hostslick.de

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be published on this page.